Effective Date: 16 July 2025

Company Name: Mysteryboxza

Email: mysteryboxza.online@gmail.com

Website: www.mysteryboxza.co.za

1. Overview

By placing an order through our website, you agree to the Terms and Conditions below. These terms govern your use of our site and services, including any subscription options.

2. Products

We offer themed mystery boxes which include a variety of products. While the contents of each box are a surprise, we provide general category descriptions. Images are for illustrative purposes only.

3. Pricing

All prices are listed in South African Rand (ZAR) and include VAT where applicable. We reserve the right to change pricing at any time without prior notice.

4. Shipping

Delivery usually takes 3-5 working days from dispatch. We use third-party couriers and are not liable for delays beyond our control. Delivery fees are calculated at checkout.

5. Returns & Refunds

Due to the surprise nature of mystery boxes, we do not offer refunds or returns unless an item is damaged or defective and reported within 48 hours of delivery (with photos).

6. Subscriptions

If you opt for a subscription, you will be billed automatically. You may cancel anytime before the next billing cycle.

7. Liability

We are not liable for allergic reactions, misuse of products, or damages caused during transit unless due to our negligence.

8. User Data & Account Security

Customers are responsible for maintaining the confidentiality of their accounts. You agree to provide accurate, current, and complete information.

9. Governing Law

These terms are governed by the laws of the Republic of South Africa.